FAQs: Patron Services

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Patron Services

We thank you for your donations!

Items donated will be added to the collection or repurposed. Items must be in good condition, a condition that you would want to check out.

At the Benton location, donations are to be placed in the bin at the entryway. At the Bryant location, donations may be dropped off at the front desk.

If you have a large donation, please call us to schedule a time to drop it off, so that we can be available to assist you with unloading.

If an item is checked out, you may reserve it. This is called placing a hold. Holds are made by using the website, calling or requesting help from a staff member. 

We will contact you when the item becomes available. The item will be held for 3 days.

After 3 days, it will move to the next person on the list, or be placed back on the shelf.

Interlibrary loans are available on items not owned by Saline County Library and are 6 months old or older. You must have a valid Saline County Library card and be in good standing. Gateway card patrons need to use their home library for interlibrary loans.

Request forms for interlibrary loan are available at the service desks and need to be filled out as completely as possible, especially for special formats such as large print or audio. There is a $1.00 fee charged per filled request for interlibrary loan materials.

In order to continue offering interlibrary loan services, it is necessary to maintain good relations with cooperating libraries. Library materials should be returned promptly. The loaned materials are due according to the owner library’s due dates.

Sometimes the library lending the book will put special restrictions on the materials, such as use within the library. The Saline County Library, in fairness, must insist on compliance with such restrictions. You will be contacted when the requested material has been received. If you fail to pick up an interlibrary loan that has been ordered, the library may refuse to order for you in the future. You will still owe the $1.00 fee.

You may suggest material for the library to purchase for the collection. If the item is purchased, you will be placed on hold for it. While the library will attempt to order as many suggested materials as possible, we will evaluate purchase requests based on price, reviews, publication date and availability.

If you live, own property, work or attend school in Saline County, you are eligible to apply for a regular Saline County Library Card. If you do not, here are the other types of cards that we offer:

Reciprocal Cards:

Citizens of Garland, Grant and Hot Spring County can apply for a Saline County Library card because of a special reciprocal agreement by the three library boards. 

Non-resident Cards:

A non-resident is a person who does not live or own property in Saline County or a reciprocal county. You must present a photo ID and pay an annual fee of $10.00 to obtain a non-resident library card. 

Gateway Cards:

To apply for a Gateway card, you must be a patron “in good standing,” meaning that you must have had a card at the Saline County Library and have no long overdue materials. No one can have a Gateway card unless they are 14 years of age or older.

There is a $10.00 charge for replacement of a lost Gateway card. It will need to be reissued by your home library. Gateway cards expire 1 year after issuance.

See the  Gateway Brochure for more information.

Saline County Property Owners:

If you live out of the county but own property in Saline County, you may obtain a resident card free of charge. Bring your photo ID and one of the following that includes your name and the address of the property: tax collector receipt, tax statement or mortgage papers.

We have a meeting room for 150 people in Benton and one for 50 people in Bryant. They are free to use, but must only be used for non-profit, non-personal uses and can only be booked 30 days in advance.

The library’s meeting rooms are for meetings or programs of an educational, cultural or civic nature, primarily presented or co-sponsored by the library or by not-for-profit groups or agencies. Only library sponsored or co-sponsored meetings or programs may involve the sale of items, fundraising activities or solicitation of donations. Events of a strictly social nature such as receptions, parties, weddings and showers are not permitted. Library sponsored programs and programs of the library’s affiliated organizations will be given priority in the reservation of meeting room space. Thereafter, requests are considered in the following order:

  1. Agencies of Saline County Government
  2. Community non-profit cultural or civic organizations
  3. City of Benton or Bryant agencies
  4. All other uses, including individuals or groups whose primary purposes are religious, business and for-profit entities.

Businesses may use the meeting room for not-for-profit activities. Programs involving the sale, advertisement or promotion of commercial products or services are prohibited. Organizations may not charge an admission fee. Fees for items such as a meal or program materials are permissible as long as attendance is not dependent upon the payment of such fees.

Meetings or programs which, in the sole judgment of the library staff, would interfere with the functions of the library or of patrons using the library will not be permitted. Groups using the library meeting rooms must observe the building’s scheduled opening and closing times. All meetings should be over and the room cleared and cleaned 15 minutes before the library closes. The Library Director must approve exceptions.

Reservations are on a first-come, first-served basis and may not be made more than 4 weeks in advance of the requested date. Organizations or individuals are allowed 1 meeting per month at each of the 2 library locations.

Damages to the room or library property shall be charged to the person/group using the room. No group is allowed to attach anything to the walls. No candles with lighted flames are allowed.

Scheduling of a meeting or program of a group or organization in the library does not in any way constitute an endorsement by the library of the group or organization; its activities; or of the ideas and opinions expressed during the course of the meetings or programs held at the library. The use of the name, address or phone number of the Saline County Library as the address or headquarters for any group or organization using the library for meeting purposes is prohibited. Publicity generated by a group or organization for a meeting or event in a library meeting room may recite the library name, address and appropriate room designation only.

The Saline County Library currently assesses no deposit for the use of its meeting room except in the case of persons or groups wishing to make crafts or items that require hammers, nails, glue guns, paint and other like items. A craft deposit will be required and refunded after inspection by a library employee. Charges may be assessed against groups or individuals who fail to leave the room in a clean and orderly condition. Groups and individuals which abuse or damage the meeting room may be denied future access to library facilities. Setting up tables and chairs not normally provided by the library is the responsibility of the sponsoring individual or group. Meeting rooms must be returned to their original conditions.

When scheduling meeting room time, remember to allow your group sufficient time for any necessary set up or clean up. Any organization or group wishing to use the meeting room must complete an application for meeting room use and receive approval of the Library Director or his/her designee before a meeting room reservation will be finalized.

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Patron Services

Books by mail is a service designed to meet the needs of the homebound and those residents of Saline County who live farther than 15 miles from a branch and who are deemed capable of independent responsibility. Books and other formats are selected individually for each patron according to the patron’s interests or the patron’s specific requests. Materials will be sent on a regular schedule. Library materials are delivered by mail in zippered pouches with reversible address labels for easy mail return. A patron may have 4 items at a time.

These services are available to those who cannot utilize traditional library services or it would cause an undo hardship to do so including: elderly, physically impaired, injured, critically ill, long term care facilities residents, retirement center residents and rehabilitation center residents.

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Patron Services Notary

The Saline County Library has notary publics on staff at the Bob Herzfeld Memorial Library and the Mabel Boswell Memorial Library. Notary services are free and available Monday - Friday 9:00 AM - 4:00 PM and some nights if a notary public is available. Call (501) 778-4766 or (501) 847-2166 to make an appointment.

Notary publics are not licensed attorneys and cannot engage in the practice of law. They are not representative of any governmental agency with authority over immigration or citizenship, and cannot offer legal advice or other assistance regarding immigration. 

Borrow eBooks from Overdrive. When you log in, it will ask for your library card number and PIN, which is the last 4 digits of your phone number or your 4 digit birth year. Search for the title you are looking for, tap or click the cover, and choose "Borrow."

If you need help, see the Overdrive help page.

It doesn't matter which location you checked the item out from, you can return it to Herzfeld Library in Benton or Boswell Library in Bryant.

These book boxes allow the people of Saline County to have free access to reading materials 24/7, 365 days a year, whether the library is open or not. Our mission is to provide reading material to our community free of charge without ever having to come to the library.

Book boxes are located at the following: 

Bryant Center: 6401 Boone Rd, Bryant

Crow's Station: 17202 AR-5, Benton

Healing Waters: 14032 Sardis Rd, Shannon Hills

Lance's Convenience Store: 3821 Edison Ave, Benton

Paron Community Center: 22163 AR-9, Paron

Riverside Grocery: 4444 AR-5, Benton

Salty Harbor: 17250 I-30, Benton