Saline County Library has a job opening for a Library Assistant: Floater at Herzfeld Library in Benton. This customer service position spends time rotating between our Public Services desk, Ask Here desk and Children's desk. 

Summary 

The Library Assistant: Floater is responsible for providing outstanding customer service to library patrons by ensuring coverage of all public desks.

Qualifications 

High School Diploma plus 2 years of customer service experience. The successful applicant needs to be friendly, outgoing, motivated, and committed to providing excellent service in a public library environment.

Required Knowledge, Skills, and Abilities

• Candidate should be computer literate and willing to learn new technologies
• Knowledge of popular reading materials, movies, and music
• Must like working with people and be able to cooperate with all staff
• Must possess the temperament and good judgment to effectively work with the general public and patrons, some of whom may be irate or unreasonable
• Accuracy in clerical skills such as typing and barcode scanning
• Position requires walking and standing for long periods. Requires light lifting and carrying of up to 40 pounds.
• Ability to work a flexible schedule, including nights (until 8:00 p.m.) and Saturdays

Responsibilities

• Provides outstanding customer service to patrons of all ages from the Public Services, Ask Here, and Youth Services desks
• Provides technology and computer assistance to adult and youth patrons
• Checks materials in and out using barcode scanner and RFID system
• Registers patrons for new cards and enters data into system accurately and efficiently
• Assists patrons in locating materials and provides reader’s advisory assistance
• Continuously learns new and changing technology
• Familiarizes self with library policies and adheres to them
• Monitors patron behavior and enforces library code of conduct
• Provides passport service and maintains US Passport agent certification
• Answers telephone and assists patrons with renewals, lost items, and materials or services questions

Salary Range

$11.19 - $16.79 per hour, depending on experience

Position closed.