Library Assistant: Floater Position CLOSED

Library Assistant: Floater Position CLOSED

Bob Herzfeld Memorial Library

Job Type: Full-Time, 40 hours per week 

Pay Grade:

Pay Range: $11.19 - $16.79 hourly

Reports to: Public Services Manager

Department: Public Services 

Location: Bob Herzfeld Memorial Library 

Summary: 

The Library Assistant: Floater is responsible for providing outstanding customer service to library patrons by ensuring coverage of all public desks.

Qualifications:

High School Diploma plus 2 years of customer service experience. The successful applicant needs to be friendly, outgoing, motivated, and committed to providing excellent service in a public library environment.

Required Knowledge, Skills, and Abilities: 

  • Candidate should be computer literate and willing to learn new technologies
  • Knowledge of popular reading materials, movies, and music
  • Must like working with people and be able to cooperate with all staff
  • Must possess the temperament and good judgment to effectively work with the general public and patrons, some of whom may be irate or unreasonable
  • Accuracy in clerical skills such as typing and barcode scanning
  • Position requires walking and standing for long periods. Requires light lifting and carrying of up to 40 pounds.
  • Ability to work a flexible schedule, including nights (until 8:00 p.m.) and Saturdays 

Responsibilities: 

  • Provides outstanding customer service to patrons of all ages from the Public Services, Ask Here, and Youth Services desks
  • Provides technology and computer assistance to adult and youth patrons
  • Checks materials in and out using barcode scanner and RFID system
  • Registers patrons for new cards and enters data into system accurately and efficiently
  • Assists patrons in locating materials and provides reader’s advisory assistance
  • Continuously learns new and changing technology
  • Familiarizes self with library policies and adheres to them
  • Monitors patron behavior and enforces library code of conduct
  • Answers telephone and assists patrons with renewals, lost items, and materials or services questions

To apply, fill out our online application.

Back to News