FAQs: My Account
Do you live, own property, work, or attend school in Saline County? If so, you can get a Saline County Library card!
Come by and bring us a photo ID with a current address, or a photo ID plus proof of your current address. If you do not live or own property in Saline County, make sure to bring a pay stub showing you work here, or a document that shows you attend school school here. If you only want to use online resources, you can fill out this application.
A child (age 5 and up) may get a children’s library card with their parent or guardian. The parent or guardian is responsible for the account and is able to gain access to information about the account. Once a child is able to obtain a government-issued photo ID and parental permission, they may have their own adult card, and no one other than the child may have access to this card.
Anyone over the age of 16 does not have to have parental permission to obtain an adult library card.
We value your privacy. No one other than you has the right to use your library card.
At the time of registration, 5 items can be checked out. When those items are returned, you get full borrowing privileges.
Your library card will be good for 3 years. After that, just come by and renew it. It's free!
If you move, bring us your new ID or proof of new address to keep your account current.
Lost or misplaced cards need to be reported and replaced immediately to prevent someone from using the card. It costs $2 to replace a lost card.
Have you entered your library card number and PIN correctly?
- Your library card number is located on the back of your library card. It is a 14 digit number beginning with either "247" or "147."
- Your PIN is your 4 digit birth year (newer cards) or the last 4 digits of your phone number (older cards).
If you've entered the library card and pin correctly, but it still doesn't work, there may be another problem with your account:
- Your library account may be expired. Accounts expire every 3 years. If this is the case, you will need to come by one of our locations and update your contact information. You can renew over the phone, but you will only have access to our eLibrary materials.
- You may owe a fine over $5.00. Call us to verify.
If you've confirmed that you're entering your library card and PIN correctly, call (501) 778-4766 or fill out the "How Can We Help You" form at the bottom of the site.
Here are our standard loaning periods:
- Audiobooks: 3 weeks
- Board Games: 3 weeks
- Books: 3 weeks
- Entertainment Equipment: 2 weeks
- Learning Kits: 3 weeks
- Mobile Hotspots: 2 weeks
- Music CDs: 3 weeks
- Preloaded Tablets: 3 weeks
- Cake Pans: 1 week
- DVDs/Movies: 1 week
- Fishing Poles: 2 weeks
- TV Series: 2 weeks
- Video Games: 2 weeks
- Wellness Kits: 1 week
eLibrary loaning periods:
- Libby: 2 weeks
- Overdrive: 2 weeks
- Kanopy: 72 hours
- Freegal: Downloads are yours to keep
- Hoopla: 72 hours
You may renew your items online unless they are overdue. Overdue items may be renewed over the phone.
The following items may not be renewed:
- An item requested by another person
- An item that has already been renewed twice
- Interlibrary loan material
Here are the maximum number of items you can check out by type, per card:
- Board Games: 2
- Entertainment Equipment: 1
- Learning Kits: 2
- Mobile Hotspots: 1
- Preloaded Tablets: 1
- DVDs: 6
- Video Games: 2
- Wellness Kits: 1
- Libby: 5 at a time/7 holds at a time
- Overdrive: 5 at a time/7 holds at a time
- Freegal: 3 downloads/week
- Kanopy: 10/month
- Hoopla: 5/month
If an item is checked out, you may reserve it. This is called placing a hold. Holds are made by using the website, calling or requesting help from a staff member.
We will contact you when the item becomes available. The item will be held for 3 days.
After 3 days, it will move to the next person on the list, or be placed back on the shelf.
If an item is claimed lost by a patron or by the library, the patron will be responsible for replacing the item either by paying the cost of the item or giving the library a replacement copy. A replacement copy is defined as a brand new, exact copy of the item with the same ISBN and format.
Users who return damaged items to the library will be assessed a fee.
Damage includes, but is not limited to, items which have had barcodes and other library markings removed, water damage, torn pages, writing, chewed edges or excessively dirty.
If the damage cannot be repaired, you will be charged the replacement cost. If you pay for a damaged item, you may keep it. If damage is due to a disaster, such as a fire or a tornado, there will be no cost for damages; however, proof must be provided that this disaster occurred. Examples of proof are: insurance paperwork, police report or a newspaper clipping with details.
It is both the library staff and the patron’s responsibility to note any condition problem at the time of check out and not after the item has been returned. The last person to have the item will be charged for the damage.
If you need assistance with your library card or PIN, please call (501) 778-4766.
Click “Forgot your password or pin number” from the MY ACCOUNT page.
Cards expire every 3 years. To renew your card, bring a government-issued ID and any updated contact information. If you would like to renew your card over the phone, we can update it as an eLibrary card only.
Patrons are still allowed borrowing privileges in the library with up to $5.00 in fines. This only includes physical materials.
A fine of any amount will block you from borrowing eBooks on Overdrive.